Duelz is a relatively new online casino that has quickly gained popularity among gamers due to its unique concept of offering a battle system where players can duel each other in various games. The casino is owned by MT SecureTrade Limited, a company based in Malta, which is also the jurisdiction responsible for issuing Duelz’s gaming license.
Brand Overview
Duelz was launched in 2018 with the aim of providing an innovative and immersive gaming experience to its players. https://duelz.london/ The brand has focused on creating a community-driven environment where users can compete against each other and win rewards in the process. By incorporating elements from popular multiplayer games, Duelz has managed to differentiate itself from other online casinos.
The website features a modern design with a dark color scheme and a clear layout that makes it easy for new players to find their way around. Upon entering the site, visitors will be greeted by an invitation to sign up or log in if they already have an account. The homepage showcases various games categories, promotions, and news from Duelz.
Registration Process
Signing up at Duelz is a straightforward process that can be completed quickly. Users need to click on the “Sign Up” button located on the top right corner of the page and fill out a form with basic information such as name, email address, username, password, and date of birth. Players must also agree to the terms and conditions before submitting their application.
New users will receive an automatic verification link sent to their registered email address, which they need to click on to activate their account. Upon successful registration, players can log in using their new credentials and explore Duelz’s offerings.
Account Features
Duelz offers various features that enhance the user experience. When logged into their accounts, users will find a dashboard with an overview of their profile information, transaction history, bonuses earned, and outstanding rewards. From this central hub, players can navigate to different areas such as:
- Game Portfolio : This section showcases all available games, categorized by type or provider.
- Rewards Program : Here, users can claim rewards for completing various tasks on the site, including participating in tournaments.
- Challenge Lobby : A dedicated area where players can engage in battles against each other using points earned from game winnings.
Players also have access to a profile settings page that allows them to configure their account preferences, update personal details, and set password recovery options. Duelz offers an anonymity policy for players who prefer not to share any personally identifiable information on the site.
Bonuses
Duelz offers a variety of bonuses that cater to different needs and preferences. The casino rewards its new members with:
- Welcome Package : A 100% bonus match up to €200 plus 50 free spins, distributed across three initial deposits.
- Battle Bonus : Users can earn daily Battle points by competing in battles against other players; these points are redeemable for extra cash or spin on select games.
Additionally, the site has recurring promotions that aim to increase user engagement and retention. Duelz’s battle system encourages frequent play as users strive to climb ranks, unlock achievements, and gain rewards from community participation. The bonuses offered by this casino promote responsible gaming habits while providing an opportunity to win extra rewards through various battles on the platform.
Payments and Withdrawals
Duelz offers a range of deposit methods suitable for players in most regions. Available payment options include credit/debit cards (Visa/Mastercard), e-wallets (Skrill, Neteller), prepaid solutions like Paysafe Card, and Bank transfer through Trustly.
Deposits at Duelz are processed instantly, allowing users to start playing right away after adding funds to their account. Withdrawing winnings is also a seamless process; however, due diligence checks may temporarily freeze access until the requested withdrawal amount exceeds €50 or until the minimum of 3 successful transactions have occurred within any single calendar month.
The minimum withdrawal threshold stands at €20 and applies across all deposit methods except Bank Transfer (which requires a higher limit). Duelz is required to follow anti-money laundering regulations as specified by its gaming jurisdiction.
Game Categories
Duelz offers over 900 different games divided into several categories:
- Slots : Over 600 titles from top providers, including Starburst, Gonzo’s Quest, and Book of Dead.
- Live Casino Games : Roulette, Blackjack, Baccarat with various variants by Evolution Gaming, Ezugi and others.
- Table Games : Classic card-based games like European and American Roulette, Punto Banco, as well as some exclusive Duelz titles such as Deal or No Deal Hold’em.
Users can also choose their preferred game providers from the selection of over 25 industry leaders. The diversity offered by these choices accommodates users’ varied tastes in gaming experiences and software design philosophies.
Software Providers
Duelz partners with a vast number of renowned software suppliers, including:
- NetEnt
- Microgaming
- Evolution Gaming
- Yggdrasil Gaming
This diverse lineup ensures that users have access to games from well-respected studios while showcasing an eclectic selection of titles not often seen on other online casinos. Duelz continuously updates its game portfolio with new releases, keeping the content fresh for returning players.
Mobile Version
Duelz’s mobile version allows seamless access to most features and functions available through their desktop counterpart. Users can sign up, make deposits, play games, and participate in battles from their smartphone or tablet devices without any loss of functionality. Duelz recommends that users use a browser capable of supporting HTML5 standards for optimal performance.
Mobile app download is not currently supported; instead, the website provides instant access via mobile browsers (iOS & Android compatible). The minimalistic design implemented ensures easy navigation and an overall enjoyable experience on smaller screens.
Security and License
Duelz operates under license number MGA/B2C/233/2013 issued by Malta Gaming Authority (MGA) – a jurisdiction renowned for its strict adherence to online gaming regulations. To ensure trust, the casino leverages SSL encryption technology from GlobalSign Ltd. The latest Secure Socket Layer protocol guarantees secure data transmission and protects user information stored in databases.
As part of MGA’s licensing requirements, Duelz adheres to responsible gaming practices:
- Deposit limits can be set by users.
- Withdrawal procedures are available for players seeking help managing their finances.
- Self-exclusion (up to 6 or 12 months) is possible through communication with support team.
Customer Support
Duelz offers multilingual customer assistance via a dedicated “Support” section on the site.
Players can find answers in FAQs and tutorials addressing various technical issues, payments, bonus requirements, and account configuration. Dedicated email address support@duelz.com is also provided for players who have queries not addressed through these resources.
Additionally, Duelz allows users to initiate direct live chat sessions with a customer support representative available during set working hours (GMT+2 timezone). The friendly staff are equipped to address player inquiries in English, French, German, Swedish and Finnish languages.
